THE DETAILS MATTER
Privacy policy.
Last updated: September 29, 2026
1. Information We Collect
When you use StirVid, we collect information that you provide directly to us:
- Account information (email address, name)
- Images and videos you upload for processing
- Payment information (processed securely via Stripe)
- Usage data and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our AI video generation services
- Process your transactions and send related information
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to improve our service
3. Data Storage and Security
We implement appropriate security measures to protect your personal information. Your uploaded videos, character images, and prompts are sent to Higgsfield to generate swaps. Supabase provides authentication, job records, and media storage. RevenueCat manages subscriptions and credit balances; payment providers process payments.
Draft uploads are stored in this browser. When you continue to checkout, attached media is uploaded to private cloud storage under your guest session or account. Stripe processes payment and supplies your checkout email so we can send a private purchase-recovery link through Resend. Anyone with that link can access that purchase. Contact help@stirvid.com to request deletion. Provider copies follow their retention policies.
4. Third-Party Services
We use the following third-party services:
- Stripe - Payment processing
- Supabase - Authentication and data storage
- RevenueCat - Subscription management
- Higgsfield - AI video generation
- Resend - Purchase recovery emails
5. Your Rights
You have the right to:
- Access and download your personal data
- Request deletion of your account and data
- Opt out of marketing communications
- Update or correct your information
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at help@stirvid.com